Terms & Conditions
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Same Day Delivery
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Working day Monday to Saturday
- Delivery charge per item (per flower) is RM35.00 (Shipping Fee)
- Order received & confirmed before 1:00pm (GMT +8.00) same day delivered before 5:00pm
- Order received & confirmed before 3:00pm (GMT +8.00) will be delivered before 7:00pm
- Order received & confirmed after 3:00pm (GMT +8.00) will be delivered the next working day before 1:00pm
- Order received & confirmed after 1:00pm (GMT +8.00) on Saturday will be delivered on Monday before 1:00pm
- Although we can do same day deliveries but we would appreciate your advance orders one day before from the delivery period.
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Delivery on Public Holiday & Special Occasion
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If your order place on Sunday and Public Holiday or Special Occasion (Valentine's day, Mother's day, Father's day) than the order will automatically treated as the next working day.
So that please place your order in advance, will be much appreciated to ensure that goods can be deliver on time. |
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Our Business Hour
Monday - Sunday (10:00am - 8:00pm) |
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Delivery Hours
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Delivery hours start from 10:30am - 6:00pm
There will be a surcharge of RM30.00 if the order:
- Delivery on Sunday and Public Holiday
- Delivery time after 6:00pm
- Express delivery within 2 hours
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Delivery Area
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Free Delivery Area
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- Taman Sutera / Taman Sutera Utama
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Chargeable Delivery Area
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- For Outstation delivery, the order must confirm with our customer service due to different surcharge will be charge accordingly and minimum order for flower arrangement must be above RM100.00, Gifts, Chocolate & Cake must above RM150.00. Surcharge Rate Please refer to our order form - Delivery Instruction - Zone Delivery Charges.
Our Delivery Service Coverage Areas included major cities located in 13 states through out East & West Malaysia as well as Singapore. |
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Feedback & Enquiry
Your feedback is very valuable for us to improve. Please call +6016-721 9007 or fax to us at +607-562 1200 or you can e-mail to us at info@weiss2u.com |
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Cancellation & Redirection
A 50% cancellation charge is applicable for any order that is confirmed. Kindly contact us at +6016-721 9007 or our Fax +607-562 1200. |
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Substitution
Weiss Flora & Gift reserves the right to substitute any unavailable products of equal or higher value. |
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Confirmed Order
An email or phone call reply to be confirmed of order, if not, the order(s) are consider dropped/unsuccessful. |
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